FAQ

Insurance Achievement FAQ's (Frequently Asked Questions)

General Product Questions


  1. What products do you offer for CLU®, ChFC®, CASL®, and CPCU® exam preparation?
  2. How do Insurance Achievement study materials compare with the competition?
  3. How do I order an Essential Solution Study Package?
  4. If I order products using my credit card, when will I be billed?
  5. Do I need to order a study package for every course I take?
  6. Can I return the study package if I don't like it?
  7. Can I use last year's study materials?


1. What products do you offer for CLU®, ChFC®, CASL®, and CPCU® exam preparation?

Insurance Achievement offers an Essential Study Solution for most CLU®, ChFC®, and CASL® program courses offered by The American College as well as for each of the CPCU® program courses. The package contains a Insurance Achievement Study Notes book for your specific course, a QuickSheet™ for on-the-go study and review and online tools, including Qbank -everything you need to study at your own convenience and pace and, most importantly, everything you need to walk into your exam with confidence!


2. How do Insurance Achievement study materials compare with the competition?

The name Insurance Achievement is synonymous with the highest-quality exam preparation materials available-in the most convenient, concise, and customized format possible. Our materials cater to you-the busy individual-and because of our unique tailoring and specially-developed materials, KAPLAN/KESDEE has helped more than three million people achieve their career goals. Content experts, superior course material, overall convenience, and simply the best technology available equip you with all of the tools you need to succeed.


3. How do I order an Essential Solution Study Package?

Order online for the designations by clicking:

   CLU®

   ChFC®

   CASL®

   CPCU®


4. If I order products using my credit card, when will I be billed?

You will be charged for all products ordered.


5. Can I return the course package if I don't like it?

Requests for refunds/credits will be accepted within 5 days of the date of your purchase. We are unable to extend credits or issue refunds for orders processed beyond this time frame.


6. Can I use last year's study materials?

No. Insurance Achievement revises all materials on an annual basis (or more frequently) depending on curriculum changes. We will notify the curriculum changes in our website.


7. Whom should I contact if I face any issues in accessing the course package?

You can contact our support team via email: support@kesdee.com